1. Owner of this website

Hotel Alexandra, 6789 Loen. Phone number: 57 87 50 00. E-mail: alex@alexandra.no. Our VAT number is NO 910 114 085.

2. The purpose of our collection of personal information

In connection with customer relationships, we obtain different information such as your name, address, email, phone number, organization number, and other necessary information. This information is exclusively used to manage our customer relationships. You have the right to access, correct, and delete data we have stored about you. We will store data as long as we consider it necessary to be able to assist you with any of your customer histories if you may need it.

3. Disclosure of personal information to third parties:

The disclosure of personal information will not take place unless it imposes statutory disclosure requirements on public authorities.

4. Customer records

Our customer records include information about the customer, such as name, address, phone number, company name and information about our contacts at the company. It also includes information about customer purchases. These data are stored in our system as long as it is necessary for us. If you want to get an overview of what we have stored and possibly be deleted from our system, see the chapter on deletion.

5. Cookies

Alexandra.no uses cookies on our website. By using our website, you agree to let isitt cookies in your browser. Cookies are the standard internet technology that most websites use. We use the information collected to offer you a good customer experience the next time you visit our website. Most browsers, such as Opera, Internet Explorer, Firefox, Safari etc, are set to accept cookies automatically. If you do not want to accept cookies, you will need to change the settings in your browser. Note that this setting may cause many websites to not function optimally.

6. Use of cookies on this website

Owner: Squarespace / Google Analytics

Objective: Collect information about the viewers who visit the website. We use this information to create reports to improve our web-page. Cookies anonymise all information. The data gives us information and statistics about the number of visitors, how visitors come to find the website and tracks the user's movement on the site. 

Owner: Facebook’s Objective: Gather visitor information to customize marketing on Facebook.
Owner: Vimeo’s Objective: Create statistics on viewer engagement and data on the webpage.
Owner: YouTube’s Objective: Create statistics on viewer engagement and data on the webpage.

7. Newsletter

By signing up for our newsletter, you agree to let us store your name and e-mail address. This enables us to send you relevant information about us and our services. We use Mailchimp to handle email delivery. Hotel Alexandra will not share your information with other parties. All our mailings have functionality so you can opt-out of the newsletter with a click.

8. Contact form

When you fill out the contact form on our website, your information is sent to our sales department. We store this information in order to provide good customer service. We strive to not keep the information longer than we feel is necessary. If you wish to be deleted from our system, see the section on access, correction, and deletion of personal information below.  

9. Sharing

Sharing articles on social media (Facebook, Twitter) is possible. Further handling of data that is shared in social media, is governed by the agreement you have with the relevant online community.

10. Access, Correction, and Deletion of Personal Information

You may have access to the private information that is registered in our system. Please contact Hotel Alexandra by e-mail: alex@alexandra.no. If the registered information is incorrect, incomplete or you wish to delete your information, please send us an email.

11. Responsible for data processing  

CEO of Hotel Alexandra is responsible for the collection of personal information. This person is responsible for internal inspection with regards to the processing of personal information, and that any deviations from applicable laws are reported and corrected. We strive to comply with applicable privacy laws. 

If you have any further questions, please contact us via e-mail alex@alexandra.no or (+47) 57 87 50 00.